Terms & Conditions

1. About these terms

FastNet is a platform for selling Wi-Fi, run by FS Networks. By registering your business and ticking "I agree", you accept these terms on behalf of your business.

2. Your account

Give true details: business name, your name and phone number.

Keep your password safe. You are responsible for everything done in your account and in your staff's accounts.

One phone number is one account.

3. The service and your equipment

You sell Wi-Fi to your customers through your own MikroTik or access points and your own internet line.

Equipment, power and internet are your responsibility. Follow the laws of Tanzania, including the rules of the communications regulator (TCRA).

4. Platform fee

The platform fee is TSh 10,000 per router or access point site per month. The first month is free.

Each working MikroTik and each access point site counts once (at least one). Example: 3 routers = 3 times the fee.

The fee is paid from your wallet or by mobile money. If it is not paid on time, after a notice selling stops and the account is locked until it is paid.

5. Customer payments and your wallet

When a customer pays by mobile money, the money goes to the platform's merchant account through SonicPesa.

Money is added to your wallet only when the payment company confirms the payment succeeded. Nobody can mark a payment as paid by hand.

If a payment is refunded, that amount is taken back from your wallet.

6. Withdrawals

Money is sent to the number you used for your first withdrawal. For security that number is locked, and only the platform administrator can change it after confirming with you.

SonicPesa keeps 6% of every payout. How long it takes depends on the administrator's approval and the payment company.

7. Your packages and customers

You set your prices and packages, and you serve your customers. Customer complaints start with you.

8. Customer data and privacy

The platform stores phone numbers, devices (MAC addresses) and data use to provide the service.

You may use your customers' details only to serve them and to contact them about your service. Do not sell or share them. FS Networks does not sell your data or your customers' data.

9. Not allowed

Fraud, fake payments, trying to reach other people's data, harming the platform, or using the service for anything illegal.

10. Suspension and closing

We may suspend an account for breaking these terms, fraud or unpaid fees.

You may stop using the service at any time. Your balance is paid out after any fees owed are settled.

11. Availability and liability

We work to keep the service running at all times, but internet, power or payment company problems can happen beyond our control.

We are not liable for indirect losses. Our total liability is limited to the platform fees you paid in the last 3 months.

12. Changes to these terms

We may change these terms. We will tell you on your dashboard or by SMS. Continuing to use the service means you accept the new terms.

13. Law and contact

These terms are governed by the laws of the United Republic of Tanzania.

Contact us: 0716501250 · mbarukhemedy50@gmail.com